The school has a robust complaint and redressal procedure, driven on the philosophy of self-discipline.
FOR STUDENTS
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Any errant behaviour of a student is brought to the notice of the Coordinator. The Discipline committee address the issue immediately by counselling the student.
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The Dean of Discipline and Student Welfare Head extends his/her support and guidance to the team in handling such cases.
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Repeated transgressions of school rules or violation of the code of conduct are brought to the notice of the Principal. The Principal then convenes a meeting of the Disciplinary Committee and a collective decision is taken regarding the appropriate consequence. A written complaint is sent to the parents. In extreme cases a child may be suspended or rusticated.
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School Cabinet plays an important role in the process of maintaining general orderliness and guiding students along the right lines.
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Academic concerns are brought to the notice of the Academic Coordinator. The necessary remediation programme or alternative academic support strategies are worked out keeping the specific learning difficulties in mind. Cases of serious academic concern are brought to the notice of the parents.
FOR PARENTS
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For parents wishing to bring any concern or suggestion to the notice of the School, the first point of contact is the School Desk. Office Assistant will address the issue directly or take it up with the appropriate authorities such as the Class Teacher. Dean of Discipline &Head of Student Welfare or the Principal, depending upon the nature of the problem.
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If the matter is urgent or serious or demands confidentiality parents can directly approach to the Principal with an appointment. Once the matter is resolved and action is taken, information is sent to the parents.
